OUR TEAM
Karsten Global
Partners
A specialist people and operating model advisory led by Kristofer Karsten and Sheena Ponnappan
Sheena Ponnappan
Partner, Leadership & People Strategy
Kristofer Karsten
Partner, Organisational Design and Transformation
The Partnership
The partnership between Sheena Ponnappan and Kristofer Karsten brings together two distinct yet deeply complementary disciplines. Sheena shapes the leadership and people agenda, focusing on the human capital required to drive organizational success.
Kristofer architects the operating models and transformation strategies that deliver the leadership vision. Together, they bridge the gap between commercial strategy and operational execution, ensuring that organizational change is both human-centric and measurable.
Combined Expertise
Agentic AI & Operating Models
Architecting AI-enabled operating models that reduce complexity and create clearer accountability. We transform HR through regional delivery models, governance redesign, and transformation roadmaps that ensure technical transformation delivers commercial value.
Strategic People & Advisory Agenda
Strengthening leadership capability and moves HR functions toward high-impact commercial partnering. We align people priorities and workforce strategy with organisational goals to drive measurable human and business performance.
Organisation Design & Growth Strategy
Creating structures, roles, and workforce models that support scaling and cost discipline. Our joint approach ensures that organisational structure, spans, and capability assessments are built for the commercial realities of future growth.
HR Transformation & PMO Delivery
Turning strategic vision into operational execution through technology, process optimisation, and automation. We provide disciplined programme delivery for global HRIS transformation, service management, and AI-enabled operations.
Resources
Guides, Case Studies and Credentials
HR Operating Model: Built for What’s Next
A practical framework for creating simpler, scalable and commercially aligned HR operations
Global HR Transformation: Case Study
Real-world transformation experience across complex, multi-country organisations.
Karsten Global Partners | Credentials
Our capabilities, experience, delivery model and track record in one concise overview.
OUR PHILOSOPHY
The why is always commercial. The how is always human. The outcome is always measurable.
